Let’s Get Those Questions Answered

If it’s not answered below, we’re just a message away.

Wait — you sell both digital and printed versions? What’s the difference?

Yep! Here's the scoop:

  • Digital Downloads are files you receive instantly after purchase — you can print them at home or through a local print shop.

  • Printed & Shipped Prints are professionally printed and shipped straight to your door — no printing required on your end.

Just check the product description to see which version you're ordering!

How do I download my files?

After completing your purchase, you’ll receive a confirmation email with a download link.

  • Check your inbox for an email from us. If you don’t see it, check your spam or junk folder.

  • Click the download link in the email to access your files.

If you need any help, don’t hesitate to reach out!

Can I print these at home or a local shop?

Yes! You can print at home, take it to a local shop like Walgreens or Staples, or use an online print service.

However, I don’t always recommend printing at home. While all my digital files are 300 dpi high-resolution files, which ensures high quality, the best results come from professional printing services. That said, don’t worry—this can even be done at places like Walmart or your local print shop!

What happens if my print arrives damaged?

Oh no! Please send me a quick photo of the damage and I’ll happily send a replacement or offer a full refundno stress.

What’s your refund policy?

I want you to love your purchase! If you're not happy, please reach out — I offer full refunds or replacements when something isn’t right.

Do you offer custom colors or designs?

Absolutely! I only offer color revisions or size revisions at the moment, and not custom designs. But don’t worry, I hope to offer these options in the near future! I’m so sorry for the inconvenience, but I’ll always be happy to help with tweaking the colors or sizes to get it just right.

Feel free to contact me with your details, and I’ll send over proofs before finalizing your order! Thanks for understanding!

What size files do I get?

Our download includes high-res files in a range of standard frame-friendly sizes:

2:3 Ratio
4×6", 8×12", 12×18", 16×24", 20×30", 24×36"

3:4 Ratio
6×8", 9×12", 12×16", 18×24"

4:5 Ratio
4×5", 8×10", 12×15", 16×20"

11"×14"
Included as a separate file for convenience.

Need a different size? No problem! Just contact me with the details and I’ll send you a revised file that fits your custom size perfectly — always happy to help!

Do you ship internationally?

Yes! For physical prints, I ship worldwide. Digital downloads can be accessed instantly from anywhere.

Are frames included?

That’s totally up to you! Right now, our prints are available unframed so you can style them your own way. And here’s the exciting part—our framed, ready‑to‑hang option is coming soon! Grab your favorite prints today and keep an eye out for our upcoming framed collection.

How long does it take to receive my order?

Digital Downloads: Instantly available after checkout.

Printed Orders: Most orders ship out within 2–5 business days, and you’ll get tracking as soon as your art hits the road!

Estimated delivery times:

Canada: 3 to 9 business days

USA: 4 to 8 business days

International: 6 to 20 business days

These timeframes are approximate and may vary slightly due to customs or carrier delays.

Can I get a different size that’s not listed?

Absolutely! I can often resize digital download files on request — just send me a message with your preferred dimensions.

Please note: Printed items are only available in the sizes listed.

Can I use your designs for commercial purposes?

All purchases are for personal use only. If you're interested in a commercial license, feel free to reach out!

Still Need Help?

Can’t find your answer? We’ve got you! Drop us a message.

Cozy bedroom wall art print with bold red text that says “Let’s Stay in Bed,” framed and leaning against the wall beside a bed with striped bedding.

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Your message is important to us, and we’ll be in touch soon! We’re so grateful for your support and can’t wait to connect with you!